Working Hard to Give you the Perfect Holiday: Bergland Team

The members of our service team...

• are happy to tell guests about what is on the menu and what they can recommend.
• help diners choose the right wine to go with their meal.
• are friendly and well-informed sources of information when it comes to food & drink.
• serve a selection of drinks at the Fireside Bar.
• always have time for a laugh and a chat.

The members of staff at reception...

• process your enquiries and bookings.
• greet you at the hotel and offer you a welcome drink when you arrive.
• carry out phonecalls, provide copies of our hotel brochure, and send and answer letters, faxes and e-mails.
• know almost everything about the Ötztal Valley in order to help you with your questions and requests.
• help you pay your bill upon departure and wish you a safe and pleasant journey home.

Our marketing staff...

• are responsible for both the virtual and tangible representations of the Bergland and take care of all  press matters and enticing in-house advertising materials.
• present the hotel on social media platforms, publishing current news and special offers and fostering online friendships.
• allow creativity to flow freely and decorate the entire hotel according to a consistent theme.

The members of our kitchen team…

• prepare our hearty and healthy breakfast buffet every morning.
• serve a multi-course gourmet dinner in the evening.
• create a selection of delicious snacks in the afternoon.  
• use only the finest seasonal produce sourced from the local region.
• know that the way to a guest's heart is through his stomach.

Our "Wine & Dine" staff...

• give you a warm welcome to the cosy, rustic Madlas and Schafer parlours.
• serve Tyrolean cuisine with a Mediterranean twist daily, from 18.00 until 23.00, from the beginning of October onwards.
• really value seasonal, regional products when it comes to cooking.
• are happy to let you taste a small glass of the many wines on our menu to help reach a decision.
• truly spoil you when it comes to dessert with exquisite desserts from our patisserie.

Sigi and Elisabeth Grüner, your hosts at the Hotel Bergland,...

• make sure that guests feel happy and at home during their stay in the Ötztal Valley.
• share customs and traditions from the Ötztal Valley with guests staying at the hotel.
• ensure that they use as many things as possible from the hotel's own farm, including lamb's meat, hay baths and homemade felt slippers.  
• reopened the hotel in 2010 to continue the 60-year tradition at the Hotel Bergland.
• searches for suitable staff for the Bergland and finds them too.    
• coordinates and monitors their work to ensure that the hotel runs smoothly.   
• sees to administration, finances and the payroll.  

The members of the Sky Spa team…

• provide friendly expert advice on the training sessions and treatments available.
• make reservations for selected treatments.
• show you how to use the fitness and cardio machines and help you with workouts and meditation.
• adapt the fitness and relaxation programmes to suit your personal needs and preferences.
• keep energy levels high with snacks and drinks at the Sky Bar.
• keep the spa area clean and make sure everything is in order.

The members of the cleaning team…

• tidy and clean your room and bathroom every morning.
• change the towels, sheets and other items in your room.
• keep things looking spick and span throughout the hotel.

The members of the maintenance team…

• monitor and repair the almost 3,000 lights in the Hotel Bergland.
• service the water supply, hygiene facilities and filters in our pool.
• solve all kinds of technical problems quickly and efficiently.
• tend to the plants, clean the driveway, keep the gardens looking tidy and are responsible for waste disposal.
• repair everything from electronic toys to high heels.